Payment Policy

At Velzir, we use PayPal to provide a secure, encrypted, and seamless checkout experience for our customers in the United States.

1. Accepted Payment Methods

We currently accept the following secure payment methods at checkout:

  • PayPal
  • Venmo

2. Payment Restrictions

To ensure the security of our transactions and the speed of our fulfillment, we do not accept:

  1. Cash on Delivery (COD)
  2. Personal Checks
  3. Direct Bank Transfers or Wire Transfers
  4. Payment Currency

All prices listed on our website and at checkout are charged in US Dollars (USD $).

4. When Will I Be Charged?

  • Payment Capture: Payment is captured immediately at the time your order is placed.
  • Confirmation: Once the checkout process is completed successfully, you will receive an automated order confirmation email.
  • Order Processing: We begin processing your order (1–2 business days) only after successful payment confirmation.

5. Payment Security & PCI Compliance

Velzir is committed to protecting your financial data:

  • Encryption: All payment data is transmitted using SSL (Secure Socket Layer) encryption.
  • PCI DSS Compliant: Our platform meets Level 1 PCI DSS standards to ensure your information is handled safely.
  • Privacy: We do not store, view, or have access to your full credit card numbers, CVV codes, or sensitive banking details. All transactions are handled directly by the payment provider.

6. Billing Verification

Please ensure that your billing address matches the information on file with your payment provider. For your protection, orders flagged by automated fraud prevention systems may be delayed or canceled to prevent unauthorized transactions.

7. Refunds

All refunds are handled according to our Refund & Return Policy. Once an eligibility check is completed, approved refunds are typically processed within 7 business days back to your original payment method (PayPal or Venmo).

Business Contact Information

If you have any questions regarding a transaction or a billing error, please contact us immediately: